Cancellation Policy

Last Updated: February 15, 2026

Quick Summary

30-Day Notice

Cancel anytime with 30 days' written notice

90-Day Guarantee

Full refund available within first 90 days

No Penalties

No cancellation fees or early termination charges

Our Commitment to Flexibility

At Auto Shop Digital, we believe in earning your business every month. That's why we offer month-to-month service agreements with no long-term contracts, no cancellation fees, and a straightforward cancellation process. If our Services aren't delivering the results you need, you can cancel at any time with 30 days' notice.

How to Cancel Your Service

Canceling your service is simple and straightforward. Follow these steps:

1

Submit Written Notice

Send a cancellation request via email to support@autoshopdigital.com from the email address associated with your account. Include your business name, account email, and reason for cancellation (optional but appreciated for feedback).

2

Receive Confirmation

We will send you a confirmation email within 1-2 business days acknowledging your cancellation request and confirming your final billing date.

3

30-Day Transition Period

We will continue providing full service for 30 days from the date of your cancellation notice. This gives you time to transition to another provider or make alternative arrangements.

4

Final Billing and Offboarding

You will be billed for the final 30-day period. After that, no further charges will be made. We will provide transition assistance and export any data or content you need.

90-Day Money-Back Guarantee

We stand behind the quality of our Services with a comprehensive 90-day money-back guarantee for new clients.

How It Works

If you are not completely satisfied with our Services within the first 90 days of your service start date, you may request a full refund of all payments made. No questions asked, no hassle.

Eligibility Requirements

To qualify for the 90-day money-back guarantee, you must:

  • Be a new client (first-time customer of Auto Shop Digital)
  • Request the refund within 90 days of your service start date
  • Have provided timely access to necessary platforms and information
  • Have responded to our communications and participated in scheduled meetings
  • Not have violated our Terms of Service or engaged in fraudulent activity

How to Request a Refund

To request a refund under our 90-day guarantee, email support@autoshopdigital.com with "90-Day Guarantee Refund Request" in the subject line. Include your business name and account email. We will process your refund within 10 business days.

Important Note

After the 90-day guarantee period expires, all payments become non-refundable. You may still cancel your service at any time with 30 days' notice, but you will not receive a refund for past services rendered.

What Happens After Cancellation

Service Continuation

During the 30-day notice period, we will continue providing full service as outlined in your service agreement. This includes ongoing SEO work, Google Business Profile management, ad campaign management, reporting, and support.

Access and Ownership

Upon cancellation:

  • Your Content: You retain full ownership of all content created specifically for your business (blog posts, ad copy, website content)
  • Platform Access: You maintain ownership and control of your website, Google Business Profile, Google Ads account, and all other platforms
  • Data Export: We will provide exports of any data, reports, or analytics you request within 30 days of cancellation
  • Account Credentials: We will transfer or remove our access to your platforms as requested

Transition Assistance

We want your transition to be as smooth as possible. We offer the following transition assistance at no additional charge:

  • Documentation of current SEO strategies and implementations
  • Export of keyword research, rankings, and performance data
  • Transfer of Google Business Profile management access
  • Transfer of Google Ads account ownership (if applicable)
  • One transition call to answer questions and provide guidance

Final Billing

Your final bill will cover the 30-day notice period. After your final payment, no further charges will be made to your payment method. We will send a final invoice and receipt for your records.

Pause Service (Alternative to Cancellation)

If you need to temporarily pause service due to seasonal business changes, financial constraints, or other reasons, we offer a service pause option as an alternative to full cancellation.

How Service Pause Works

  • Duration: Pause service for 1-3 months
  • Billing: No charges during pause period
  • Reactivation: Resume service at any time with 7 days' notice
  • Retention: Your account, data, and settings remain intact
  • Limitations: Maximum of two pause periods per year

To request a service pause, email support@autoshopdigital.com with your desired pause start and end dates.

Downgrade to Lower Tier (Alternative to Cancellation)

If budget is a concern, consider downgrading to a lower service tier instead of canceling completely. This allows you to maintain some level of service at a reduced cost.

Downgrade Process

  • Contact us to discuss which tier best fits your current needs and budget
  • We'll adjust your service scope and billing accordingly
  • Downgrade takes effect at your next billing cycle
  • You can upgrade again at any time

Cancellation by Auto Shop Digital

While we strive to maintain long-term relationships with all clients, we reserve the right to cancel service in the following circumstances:

Immediate Termination

We may immediately terminate service without refund if:

  • Payment is more than 30 days overdue after multiple collection attempts
  • You violate our Terms of Service or engage in fraudulent activity
  • Your business operations violate Google's policies or applicable laws
  • You engage in abusive, threatening, or harassing behavior toward our team
  • Providing service becomes illegal or impractical

Termination with Notice

We may terminate service with 30 days' notice if:

  • You consistently fail to provide necessary access, information, or cooperation
  • Your business model or practices change in ways that conflict with our values
  • We discontinue the specific service tier or offering you're using

In cases of termination with notice, you will receive a prorated refund for any unused portion of your service period.

Frequently Asked Questions

Can I cancel immediately without the 30-day notice?

The 30-day notice period is required to ensure a smooth transition and proper offboarding. However, if you're within the 90-day guarantee period, you can request an immediate cancellation with a full refund.

Will I lose my Google rankings if I cancel?

SEO is an ongoing process. Rankings may decline over time without continued optimization and maintenance. We recommend having a transition plan in place before canceling to maintain your search visibility.

Can I get a refund if I cancel after 90 days?

No. After the 90-day guarantee period, all payments are non-refundable. You will be charged for the 30-day notice period, but no further charges will be made after that.

What happens to my Google Ads account?

If we manage your Google Ads account, we will transfer ownership back to you or remove our access as requested. Your campaigns, ad history, and account data remain yours.

Can I re-activate my account later?

Yes! If you cancel and later decide to return, we welcome you back. However, you will not be eligible for the 90-day guarantee as a returning client. Pricing and service tiers may have changed since your cancellation.

Do you offer prorated refunds for partial months?

No. Services are billed monthly in advance, and we do not offer prorated refunds for partial months (except in cases where we terminate service with notice).

Contact Us About Cancellation

Before you cancel, we'd love to hear from you. Many issues can be resolved through a conversation. If you're considering cancellation due to:

  • Budget concerns: Ask about downgrading to a lower tier or pausing service
  • Performance concerns: Schedule a strategy call to review and optimize your campaign
  • Communication issues: Let us know how we can improve our service
  • Changing needs: We may be able to adjust your service scope

To cancel your service or discuss alternatives:

Email: support@autoshopdigital.com

Phone: (555) 123-4567

Subject Line: "Service Cancellation Request" or "Discuss Service Options"

We Value Your Feedback

If you do decide to cancel, we'd appreciate hearing why. Your feedback helps us improve our Services for future clients. Thank you for trusting Auto Shop Digital with your digital marketing needs.

Pricing

Marketing for Auto Shops

Drive More Customers to Your Auto Shop

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No setup fees
90-day guarantee
Cancel anytime

Trusted by Auto Related Businesses

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Everything You Need

Our marketing services are designed to attract more web visitors and ultimately leads for your auto shop business.

Marketing Services

Completely turn-key marketing service where our team of experts handle everything needed for your website and digital marketing.

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Detailed technical audit of your auto shop's website and competitors to identify growth opportunities.

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Focused keyword research identifying relevant, high-volume, low-competition keywords to drive traffic.

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Expert on-page and off-page SEO optimization including all content writing and technical implementations.

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1

Request Free Strategy Call

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3

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4

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156%

Average Traffic Increase

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More Qualified Leads

Compared to before SEO

#1

Local Search Rankings

For target keywords

Client Success Stories

Real results from real auto shops. See how our marketing services transformed their businesses.

Auto Repair Shop • Los Angeles, CA

From Invisible to #1 in Local Search

287%increase

Organic Traffic Growth

From 450 to 1,742 monthly visitors in 8 months

4.5xmore

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#1position

Local Search Rankings

For "auto repair Los Angeles" and 15+ key terms

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— Mike Rodriguez

Owner, Rodriguez Auto Repair

Before & After Snapshot

BEFORE

Page 4

Google Rankings

AFTER

Page 1

Google Rankings

BEFORE

450

Monthly Visitors

AFTER

1,742

Monthly Visitors

BEFORE

12

Leads/Month

AFTER

54

Leads/Month

Before & After Snapshot

BEFORE

Not Ranked

Google Maps

AFTER

Top 3

Google Maps

BEFORE

8

Phone Calls/Week

AFTER

47

Phone Calls/Week

BEFORE

2.1

Star Rating

AFTER

4.8

Star Rating

Auto Body Shop • San Diego, CA

Dominating Local Competition

488%increase

Phone Call Volume

From 8 to 47 calls per week from Google

Top 3ranking

Google Maps Position

Outranking 50+ competitors in the area

127reviews

Google Business Reviews

Improved from 2.1 to 4.8 star rating

"We were struggling to compete with bigger shops in our area. Auto Shop Digital not only improved our rankings but helped us build a strong online reputation. We're now the go-to body shop in San Diego."

— Sarah Chen

Owner, Precision Auto Body

Transmission Shop • Phoenix, AZ

220% Revenue Growth

220%

Revenue increase in 12 months

1,200+

Monthly website visitors

"Best investment we've made. Our phone doesn't stop ringing."

— Tom Martinez

Brake Shop • Seattle, WA

From Zero to Hero

#1

For "brake repair Seattle"

6x

More online bookings

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— James Wilson

Detail Shop • Miami, FL

Luxury Market Leader

340%

Increase in premium bookings

$180K

Additional annual revenue

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Transparent Pricing

No hidden fees. No setup costs. 90-day money-back guarantee. Choose the tier that fits your goals.

No Setup Fees
90-Day Guarantee
Month-to-Month

Most Popular

Marketing Programs

$495- $1,950/month

3 tiers designed for shops at every stage of growth

Complete SEO audit and competitive analysis

Comprehensive keyword research and strategy

On-page and off-page SEO optimization

All content writing and technical implementation

Google Business Profile optimization

Weekly and monthly performance reporting

90-day performance guarantee

No setup fees or hidden charges

Why Auto Shops Choose Us Over Competitors

We're not just another marketing agency. Here's what makes Auto Shop Digital different from the rest.

No Setup Fees

Start immediately with zero upfront costs. Competitors charge $1,000-$3,000 in setup fees—we don't.

Save $1,000-$3,000

90-Day Guarantee

Not satisfied? Get 100% of your money back. Most agencies won't offer this because they're not confident.

Zero risk to you

Industry Specialization

Dedicated strategies for brake shops, tire shops, transmission—not generic automotive marketing.

Better results, faster

Transparent Pricing

Clear 4-tier structure. No confusing 5+ tier systems. Know exactly what you're paying and what you get.

No surprises

Month-to-Month

No long-term contracts. Cancel anytime with 30 days notice. We earn your business every month.

Total flexibility

California-Based

West Coast headquarters with local market expertise. Not an East Coast agency 3 timezones away.

Local advantage

Ready to Grow Your Auto Shop?

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No commitment required • Free strategy call • 90-day guarantee